- Go outside to an area with a clear view of the sky. No trees or buildings obstructing your line of sight.
- Fully extend the antenna upwards.
- To turn on your phone, press and hold down the power button below the keypad until the light on the screen turns on. The screen will display a short animated sequence that reminds you to rotate and extend the antenna and shows how to hold the phone for the best reception.
- The phone will search for a signal. It may take a few minutes. Once the screen says “Registered” you’re ready to make & receive calls.
*** IMPORTANT : To confirm that the phone works properly, you must make a free test call to 00 1 480 752 5105 ***
Calling From the Satellite Phone
- To call a landline/cell phone, dial : 00 > Country Code > Area Code > Phone Number For example : 00 1 941 955 1020 (Do not include dashes or spaces)
Calling To the Satellite Phone
- To call the sat phone directly from a landline/cell phone, dial : 00 > Satellite Phone Number
For example : 011 8816 1234 5678 (non US/Canada-based phones should use the international dialing prefix 00 instead of 011)
***Calling a sat phone directly is free for the sat phone user but VERY expensive for the caller, who may be billed up to $12/min.
- To call the sat phone using the 2-Stage service, dial : 1 (480) 768-2500, wait for the voice prompt, enter the 12-digit satellite phone number. The system will connect the call for you.
***Using the 2-stage service, the caller will only be charged for a standard US call and the minutes will be debited from the sat phone’s plan.
- Press the Envelope key that is located under the Red C key and press OK. When prompted, enter your 12 digit satellite phone number.
- When you hear the greeting, “You have reached mailbox...”, interrupt this by pressing the star key (*).
- Then enter your voicemail password, which is the last 7 digits of your satellite phone number. *DO NOT CHANGE THIS PASSWORD*
- Press 1 to listen to your messages.
Sending a Text Message From the Satellite Phone
Creating a text message
- Press the “Message” icon that looks like an envelope. That will directly go to the Messages menu. Scroll to get to the “Message Editor” and then press “OK” to select.
- The cursor is placed in the upper left corner of the editing area. If they’re previous messages, the message editor d isplays the contents of the last message entered.
- Press and hold the “C” button to clear the entire message editor content, if necessary. Begin composing your message. Enter a letter by pressing a key as many times as necessary to chose the letters.
Sending a Text to an Email Address
- Follow the same steps as “Creating Messages”. Compose your message, starting with the destination email address, followed by a space, and then your message. For example : email@example.com. The maximum length of the entire message is 160.
Sending a Text Message to the Satellite Phone
- Select “Menu” > “Messages” > “Create Message”. Type your message. Maximum of 160 characters
- Select “Options” > “Send” > “Add”. You can select a contact saved from your phone or select “Enter Number” to enter a phone number. Enter cell phone number. Country code first. Then tap Ok, highlight the number, and tap “Send”
- Make sure you are at a clear view of the sky to process. Wait until “SMS Message Sent Ok” appears on display.
Please note that you MUST make a test call, 1.480.752.5105, on your phone before leaving on your trip!
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