Caring for your Inmarsat IsatPhone 2

Your IsatPhone is a highly sophisticated electronic device. Complying with the following recommendations will help you to protect your warranty coverage and extend your phone’s life:
• Keep your phone dry. Liquids or moisture can contain minerals that will damage electronic circuits. If your phone does get wet, dry it with a soft absorbent cloth as soon as possible, remove the battery and allow your phone and battery to dry completely before replacing it
• The connector covers are intended to protect your phone. When the connectors are not in use, keep
these covers firmly closed at all times. Ensure that the connectors are free from dust or dirt before connecting any accessory. When closing the connector cover, ensure the area around the connectors, and the rubber sealing surfaces of the cover are clean and free from dirt. Ensure that the cover is fully closed to give maximum protection to your phone
• Do not store your phone in dusty, dirty or damp areas as this may shorten its life
• Do not store your phone in direct sunlight, or in places where the sun’s heat can be focused, like on the
dashboard of a vehicle
• Do not store your phone and battery in extreme cold and hot areas exceeding a temperature range of -20ºC to +70ºC (-4ºF to +158ºF). Extreme temperatures can shorten the life of your phone and damage the battery
• Your phone’s operating temperature range is -20°C to +55°C (-4°F to +131°F). The charging temperature range is 0°C to +45°C (+32°F to +113°F)
• If you are carrying a separate battery, keep it inside the plastic bag supplied. Always keep batteries separated from other metallic objects and keep it dry to prevent damage
• If your phone displays Battery overheating, switch it off and place in a cool area
• Do not use harsh chemicals, cleaning solvents or strong detergents to clean your phone
• Do not paint your phone
• Do not attempt to disassemble your phone or undertake repairs yourself
• Use only the Inmarsat-supplied or an approved replacement antenna. Unauthorized antennas,
modifications or attachments could damage the device and may violate regulations governing
radio devices

• Use only Inmarsat-supplied or approved batteries, and recharge your battery with Inmarsat-supplied or approved chargers for the phone
• Do not store fully charged or low charge batteries for long periods of time without use. 80% charge is
optimal for storage. The battery should be stored in dry conditions, not assembled into the handset, with
the contacts protected. Ideal conditions are between -20 and +20 °C. Please check the remaining power
levels in the battery and test the handset every three months. Recharge if the power has dropped below
40%. More frequent checking and recharging may be necessary depending on storage conditions. When
the battery charge is very low, it may take some time for the charging indicator to show on the screen after connecting the charger. To view the battery % charge remaining, please look in Settings > About.
• Unplug the charger from the power socket and your phone when not in use. Do not leave a fully-charged battery connected to a charger, as overcharging may shorten its life. The battery can be charged and discharged hundreds of times, but it will eventually wear out. Batteries gradually lose their charge even when the phone is completely switched off. When the talk and standby times are noticeably shorter than normal, replace the battery
• When using any cable connections with your phone, ensure that it cannot be stepped on, tripped over or otherwise subjected to damage or stress
• Upgrade your phone’s firmware when advised to do so by Inmarsat or your service provider
These suggestions apply equally to your phone, battery, chargers, and any accessory. If your phone is not working properly, contact your service provider.

IsatPhone 2 User Guide (Model 2.1) Sept 2020_EN.pdf.coredownload.pdf (inmarsat.com)