What can i find in my Account Profile?

To reach My Profile, log in to your account at https://satellitephonestore.com/login

My Profile

This tab allows you to view your personal information on file, your orders, update credit cards, your shipping address, change passwords, set usage allowance notifications, add authorized users, and more.

My Orders

This tab allows you to view your order details by clicking on the order # in the far left column. You can also retrieve the Invoice using the button in the far left column, as well as download PDFs and more, where applicable.

My contract

This tab allows you to view information on all of your contracts and devices. You can also view your data usage, bill, rollover minutes, and more. You can also view a detailed invoice by clicking the button on the far right column, or view a breakdown of your contract's data/cellphone usage by clicking the Contract # in the far left column. 

My prepaids

This tab allows you to view any prepaid contracts you may have on a satellite phone. From here, you can view the number associated with the prepaid plan, as well as the minutes and data you have used. You can also see the expiration date of the plan, as well as Reload your minutes and data using the Reload button in the far right column.

My Payment Methods | My legacy Credit Cards

From these tabs, you can view the credit cards you have on file, as well as add new ones or remove old ones. With the recent transition to our new payment processors, all current cards should show up under My Payment methods. If your card was placed on file with our previous payment processor, it will show up under My legacy Credit Cards. 

My shipping address

From this tab, you can view, add, update, or remove your shipping addresses. Using the pencil icon on the far right column, you can also change the default shipping address.

Change password

From this tab, you can change your password for your account. First, enter your original password, followed by the new password you would like twice, then hit Submit. If you do not know your current password, you can log out of your account, and when logging back in, click the Forgot Password button.

Usage notification

From this tab, you can set notifications for your Rent, your Contract's minutes or data usage, and finally your Prepaid's remaining minutes or data.
These notifications are delivered in percentages. For example, if you had a Starlink contract for 1TB a month, setting the Contract's Percentage alarm to 50% will send you an alert once you've used 500GB. Setting Percentage step to 25% will send additional alerts at 75% and 100%, or 750GB and 1TB

Authorized Users

From this tab, you are able to add a co-worker, spouse, or family member as an Authorized User to your account.