Iridium Satellite Phone FAQ: Frequently Asked Questions

Click Here for a list of International plug specifications.

Typically, yes. The solar panel charges the battery in the daytime, and the battery supplies power to your Satellite Phone. As long as you do not exceed the storage capacity of the battery, you can use the phone at night or on cloudy days. Discuss the size requirements for the battery with your Service Provider to ensure good talk and standby time coverage for your needs, taking into consideration how much solar exposure is available at your installation site. Rent or purchase your satellite phone today.

Iridium has a “global” HOME area. This means there are no roaming or long-distance rates for Iridium phone use anywhere in the world.

Iridium Extreme 9575 weighs 247 grams (8.7 oz)
Iridium 9555 weighs 266 grams (9.4 oz)
How do I get reception on a satellite phone?

You must be outside, with a clear view of the sky. Anything solid will interrupt the signal (i.e. buildings or other obstructions). Once you turn the phone on, it will start looking for service. The phone will register once it has connected to the satellite and then the phone is ready to make and receive calls.

From an Iridium phone, dial: 00 (+) - country code – area code – phone number

We keep every phone active whether or not bundled minutes are purchased. If you use more minutes than you prepay, you will just be charged the regular rate for the phone you are renting. The phone never shuts off.

Our phones are shipped via FedEx with a variety of shipping options to ensure timely delivery.

Every phone is billed separately on a monthly basis. Once we receive the monthly bill for your phone, we look at the rental period you had the phone and charge you based on the minutes used within that time period.

Our standard rental package includes two batteries and a wall charger. If you plan on being in remote locations without access to electricity, we recommend the solar charger.

About 3.5 hours of straight talk time, 19 hours of standby, and if the phone is off and just turned on intermittently, the battery can last up to a week.

From an Iridium phone, dial 112. This number will route your call to the emergency number for whatever country you are in.